Setup guide

Restaurant setup

Account creation, venue onboarding, and each owner dashboard tab — with screenshots.

Part 1 — Get started

Create an owner account

Owner login is separate from the venue. One account can own multiple venues later.

  1. Open Sign up and enter email plus a password (min. 6 characters).
  2. Click Create account.
  3. If email confirmation is enabled, confirm from the inbox before signing in.

Go to Create an owner account

Sign-up form titled Create owner access with email and password fields

Set up the restaurant

After sign-up, a short form creates the venue: name, public slug, tax, currency, and timezone.

  1. Enter the restaurant name (shown on menus and receipts).
  2. Choose a public slug — for example my-cafe becomes /r/my-cafe.
  3. Set sales tax, currency, and timezone.
  4. Optionally enable Multiple branches for more locations on one billing account.
  5. Click Finish setup to open the dashboard.

Go to Set up the restaurant

Launch venue form with restaurant name, slug, tax, currency, and timezone

Sign in

Return visits use the same email and password. Landing screen is Overview.

  1. Open Login and enter email and password.
  2. Click Sign in.
  3. Overview shows today’s orders and revenue.

Open Sign in in dashboard →

Login form titled Welcome back with email and password
Owner dashboard overview with orders today and revenue today tiles

Part 2 — Dashboard tabs

Overview

Daily snapshot: orders and revenue for the current day.

  1. Check Orders today and Revenue today during service.
  2. Use the Tables link for QR codes or table links.
  3. Switch locations from the sidebar header when multiple venues exist.

Open Overview in dashboard →

Dashboard overview with KPI tiles for orders and revenue

Tables

Each table has its own link and QR. Guests order from the table link, not the venue homepage alone.

  1. Add a table for each physical seat group.
  2. Copy or print the QR / link and place it on the table.
  3. Rename tables for floor staff (Table 1, Patio 3, etc.).
  4. Use Close table when guests leave to clear the shared cart.

Open Tables in dashboard →

Tables list with QR links and table management actions

Reservations

Manage bookings when reservations are enabled. Guests book via the public flow.

  1. Open Reservations for upcoming bookings by date and time.
  2. Confirm, seat, or cancel as service runs.
  3. Enable or disable reservations in Settings.

Open Reservations in dashboard →

Reservations board showing upcoming table bookings

Orders

Live guest orders from new through served.

  1. Watch new orders during service.
  2. Update status as the kitchen and floor progress.
  3. Filter or search when the list is busy.

Open Orders in dashboard →

Orders list with status columns for live guest orders

Kitchen

Board view for the line — tickets grouped by order.

  1. Open Kitchen on a kitchen tablet.
  2. Mark items or whole orders ready when prepared.
  3. Status syncs to Orders and the guest device.

Open Kitchen in dashboard →

Kitchen board showing order tickets and ready buttons

Waiter

Floor view on a trusted device: tables, active orders, and call-waiter requests.

  1. Open Waiter on a staff phone or tablet.
  2. Trust the device once (owner or manager approval).
  3. Respond to table calls and check order status on the floor.

Open Waiter in dashboard →

Waiter floor view with tables and service requests

Cashiers

Open table bills and payment collection at closing or handover.

  1. Open Cashiers at closing or shift handover.
  2. Review tables with open balances.
  3. Mark collections when payment is taken.

Open Cashiers in dashboard →

Cashiers view for table bill collections

Analytics

Revenue trends, popular dishes, and operational snapshots.

  1. Pick a date range.
  2. Review top items and order volumes.
  3. Use reports for planning.

Open Analytics in dashboard →

Analytics charts and summary metrics

Billing & tags

Subscription status and TapKey NFC setup for tap-to-order.

  1. Review plan and paid-through date.
  2. Contact platform support for an official quote or renewal.
  3. Configure TapKey batches when using physical tap stands.

Open Billing & tags in dashboard →

Billing and subscription management

Settings

Branding, invoice rules, reservations, and guest entry mode (QR vs TapKey).

  1. Set guest menu layout and colour theme.
  2. Configure invoice and receipt policies.
  3. Set reservations, physical access, and entry mode.

Open Settings in dashboard →

Restaurant settings for branding and guest policies

Team

Staff logins with per-section view or edit access.

  1. Add a member with username and optional email.
  2. Apply a permission preset or set each section to view or edit.
  3. Staff sign in with username and see only allowed tabs.

Open Team in dashboard →

Team management with staff list and permission controls

Help & support

Contact the platform team from the account. Messages include venue context.

  1. Review platform contact details.
  2. Send a message with the question or issue.
  3. Check recent messages for replies and status.

Open Help & support in dashboard →

Help and support page with contact details and message form

My account

Profile and branch locations under one billing account.

  1. Review account details.
  2. Add or switch locations from Locations.
  3. Adjust table-count limits on multi-branch plans when needed.

Open My account in dashboard →

My account page with profile and locations